Picture above: Willow Park, Carlisle during the flooding in December 2015

Almost a year ago to the day more than a month’s rain fell in just 24 hours in Cumbria. Storm Desmond brought severe flooding and winds of up to 80mph causing more than 50,000 homes in the north of England to be left without power and hundreds of properties in the Cumbria area flooded and devastated.

One of the communities affected by the flooding were 33 residential properties in the Willow Park estate in Carlisle

These properties were covered by the lease holders insurance who appointed McKnight & Sons Builders to manage the renovation project. McKnight & Son Builders is one of the longest established family building firms in Carlisle. They celebrated their fiftieth year in business in 2015.

All the doors, windows and conservatories on these properties required repairing or replacing and McKnights called upon Trade Window and Door Centre’s expertise to carry out these works.

The Trade Window and Door Centre have over 25 years experience in Double Glazing and uPVC, supplying and installing windows, doors and conservatories to the public and trade throughout Cumbria. They previously manufactured their own products up until recently when they became a SafeChoice Partner and are a preferred supplier of all SafeChoice products.

Ian Goode from The Trade Window and Door Centre commented “We have long been a customer of MASCO/Duraflex, buying components for our windows and doors, but as our business expanded we wanted to move away from making our own products and it made sense for us to take on the SafeChoice range, the own brand range of windows, doors and conservatories of MASCO. The products are excellent and we get a good service and great support from SafeChoice Sales Director, Neil Selby.”

Ian continued “All the properties that we renovated in the Willow Park estate were fitted with SafeChoice Windows, Doors and conservatories, in a rosewood finish in keeping with the original style of the properties”.

willowpark7

willowpark2Renovated properties in Willow Park, Carlisle

When SafeChoice heard that this project was for the devastated properties of Storm Desmond and that the home owners had to leave the properties for many months they wanted to give them something back and on 15th November a presentation event was held at The Auctioneer in Carlisle to present each of the homeowners with a hamper and a special thank you from Trade Windows and Door Centre and SafeChoice.

Left to right:  Duncan Sutherland (McKnight and Sons Builders) Muriel Thoburn (Willow Park resident) and Ian Goode (Trade Window and Door Centre)

Left to right: Duncan Sutherland (McKnight and Sons Builders) Muriel Thoburn (Willow Park resident) and Ian Goode (Trade Window and Door Centre)

Barbara and Bill Curwen (Willow Park residents) receiving hamper from Ian Goode (Trade Window andDoor Centre), Neil Selby (Safechoice) and Alan Murray and Linda Harrison (McKnight and Son Builders

Barbara and Bill Curwen (Willow Park residents) receiving hamper from Ian Goode (Trade Window andDoor Centre), Neil Selby (Safechoice) and Alan Murray and Linda Harrison (McKnight and Son Builders

Mr & Mrs Storey from No. 13 Willow Park commented “We were evacuated from our properties which are all Bungalows on the Willow Park estate almost 12 months ago and we moved back in September. Our property was totally gutted after 4’6” of water came in and ruined it. We lost absolutely everything. But we are delighted with the work that has been done and our new conservatory is absolutely gorgeous. The presentation day was really wonderful. I am just about to go out and get a thank you card, we really appreciated it. ”

Mr & Mrs Curwen from No. 15 Willow Park also commented ‘Twelve months ago our home was devastated and it had to be completely renovated but both McKnights and Trade Windows and Doors have done a beautiful job with good quality workmanship and fixtures and fittings and we are absolutely delighted with the results. Ian Goode has been brilliant and the presentation day to mark the end of this traumatic period in our lives has been wonderful and we are both over the moon with the lovely hamper we have been presented with.”

Ian Goode added “I personally met with all the residents of Willow Park in January after the floods to discuss their requirements. Each resident had different requests for colour, type and style of doors and conservatories, so it wasn’t just a case of fitting the same products across all 33 properties. We worked diligently to make sure every property was fitted with the correct products and stuck to the agreed work schedule agreed with McKnight Builders to ensure the residents were back in their properties as quickly as possible with the best possible renovation. It was a real achievement, every single property was fitted with the exact products specified by the homeowners and everyone was delighted with the results and back in their properties right on schedule.”

“When I first met the residents in January it was all doom and gloom and here we are 10 months down the line presenting each of the residents with a hamper to celebrate a happier occasion and to mark the end of this traumatic period. It’s been a really lovely day and I would like to thank SafeChoice for their support at this special event. It really has been a proper Partnership!”

For further information visit:

www.tradewindowscarlisle.co.uk

www.safechoicepartnership.co.uk

www.mcknightbuilders.co.uk