Universal Arches, now part of Kaliber Group, has moved its quality management system to the new ISO 9001:2015 standard, representing the only dedicated shaped and arched PVCu frame manufacturer working to this important international business accreditation.
There are over 1.1 million ISO 9001 certificates issued worldwide, helping companies and organisations to demonstrate that they can offer goods and services to a consistently high quality. The new 2015 certification is less prescriptive than the previous variants and now focusses on performance and a process-led approach, something that’s already been part of the business operations at Universal Arches for some years.
Over the last eight ISO inspections, the auditors have returned zero non-conformities, an impressive standard in any manufacturing industry and fully representative of the way the business is run. The manufacture of complex shaped frames is a distinctly different animal to that of standardised square PVCu frames, which can be processed with high levels of automation.
At Universal Arches, typical joinery benches are used to manufacture each individual frame with modern 3D computer modelling used to provide manufacturing templates to within a few millimetres. But the ISO certification is about all processes within the business, that have helped shaped Universal Arches into the leading company in the sector. They’ve also had a major influence on bring new technologies, quality standards and customer service initiatives to market.
David Richards, Kaliber Group chairman, commented; ‘The new ISO certification doesn’t just set us apart in the sector, but is a reflection of our business operations that can be assessed against any other companies in the glazing and fenestration industries or beyond. With robust processes in place, our customers can be ensured of the very finest product quality and consistency, regardless of frame complexity or specification.’
For further information on Universal Arches visit www.universalarches.com, call the sales office on 01744 612844 or follow them on Twitter @universalarches.