Nationwide supplier for the trade, Total Hardware, has congratulated its customer, Emplas Windows Systems, for winning the highly sought-after Fabricator of the Year title at the G15 Awards. Emplas has dazzled the judges with its uncompromising commitment to quality products and exceptional customer service.
“We were delighted to hear about our client Emplas’ G15 success, and we’d like to officially congratulate them for a well-deserved victory. Their customer-focused culture and market-leading products were undoubtedly key in the judges’ decision making process,” said Chris Pell, Total Hardware general manager.
Emplas’ extensive range of casement and sash windows, doors and conservatories come equipped with the premium Quantum hardware range from Total Hardware. Stylish but robust, Quantum was introduced in 2014, marking the supplier’s tenth anniversary, and comprises a vast selection of handles, espag rods, friction stays and door restrictors, as well as handles, letter plates, numerals and knockers, all available in a choice of seven finishes – white, black, chrome, flint, gold, satin silver and antique black. In April, Total Hardware launched a stainless steel upgrade for the Quantum range available in flint, chrome, gold, brushed stainless and powder-coated black and white.
“It goes without saying – we’re overjoyed to have been named best fabricator,” said Emplas sales and marketing director, Mike Crewdson. “It’s a stamp of approval respected right across the industry – and it’s obviously paramount that we recognize the role our suppliers played in helping us achieve it.
“Total Hardware are not just providing us with a great range of products through Quantum, they’re also our trusted production partner thanks to the reliable, flexible service they offer. The quality of the service is equally as important as that of the products’ from a fabricator’s perspective, and we know we can rely on Total Hardware to guarantee the necessary levels of stock to meet our manufacturing needs,” said Mike. He added: “This means we can focus on providing an excellent service to our own clients, and that we don’t need to keep capital blocked in high stock value levels, enabling us to confidently invest in new equipment, developing our products, and constantly improving our operations to become the best fabricator we can be.”
“With Quantum, Total Hardware provided us with exactly the top-notch hardware solution we were looking for,” continued Mike. “There are huge opportunities at the higher end of the market at the moment, but that kind of affluent and discerning end-user won’t settle for just any window and door furniture. The array of colour options available within the Quantum range, and the 10-year mechanical guarantee, are key USPs, helping our installer-customers really stand out at the sharp end.”
Chris concluded: “This is what Total Hardware is all about – helping our valued fabricator-clients succeed. As their latest success proves, Emplas have an exceptional product offering and this has been again reverberated throughout the industry at the G15 Awards.”
For more information call Total Hardware on 01132432255, or visit www.totalhardwareltd.co.uk