When Kent-based AthermEco joined the industry’s leading standards organisation, Network VEKA, earlier this year, the company was relatively new to the window installation business, despite its 35 years in the home improvement industry.
With a successful building company that is already long standing, the double glazing and conservatory side of the company developed out of their existing customers’ need, and the company looked to fellow Network VEKA member, Weruwise for some tips and advice on succeeding in the glazing industry.
“It’s well known in the industry that part of the Network VEKA philosophy is members helping each other out, sharing experiences and best practice. While we have an abundance of technical support from Network VEKA itself and our fabricator, we wanted to speak to the team at Weruwise – as they are a well-established Network VEKA installer that has seen considerable growth in its 30 year history.” Toni Young, who runs the company with husband Rob, explains.
“Steve and the team have built a fantastic business, and prove that by getting the basics right and focussing on customer service you can be successful. We are fast learning about the benefits of being a part of Network VEKA, something that is a massive help for us, being part of a membership means we can learn from other members and bounce ideas off each other.”
Weruwise Partner Steve Hewgill says: “Being part of a network of like-minded companies in our view means that we help each other out when help is needed. AthermEco’s plight of identifying and recruiting the right people is a problem we all have from time to time, and getting the right workforce is a minefield. We were more than happy to meet with Toni and Rob and see if there was anything we could do to help with their development. We do not follow the expected mould for a double glazing company, which we see as something that sets us apart from the rest.
“If they gleaned anything from us during their visit that they found useful, then we are happy.”