As one of its longest-standing approved installers, you could say that PBM Exteriors has come to rely on Kestrel quality.
The Worthing-based family firm, which was set up in 1990, has been named Kestrel Approved Installer of the Year for its work across Sussex.
Paul Milligan, who owns PBM Exteriors with business partner Chris Owen, explained that his business had grown through word of mouth.
“We carry out 12-15 installations a month on private houses and get two out of three of those jobs through personal recommendation,” he said.
“The way I see it, our business is as good as our word so we have to know that the products we use will stand the test of time. The extended 35-year guarantee on Kestrel white profiles, certainly does that!”
Kestrel business development manager for the south coast Keith Hart explained that it was PBM’s commitment to quality that really shone through.
“The projects they submitted to the installer competition were outstanding and they are a real example of the benefits of the scheme,” Keith said.
“PBM Exteriors make sure that every job is submitted to Kestrel and explain the guarantees to give their customers peace of mind. The fact that so much of their work is through referrals really does speak volumes about the quality of their installations.”
Kestrel is soon to launch its 2018 Approved Installer of the Year competition.