Lister Trade Frames of Stoke on Trent are well known for their presence each year as finalists and winners of the National G-Awards for the Glass and Glazing Industry. In fact this October sees them having been Finalists 18 times in the last 9 consecutive years, and winners of 7 awards.
However, Mark Warren, Listers Managing Director, says that their success goes much deeper than just going after awards for the sake of them. Mark says that “awards come as a bonus to our always driving the business forward.” So what have they being doing this year to receive a total of 5 nominations in the G-13 Awards?
Listers nominated Finalists for:
Fabricator of the Year, Commercial Project of the Year, Environmental Initiative, Training & Development Initiative, and Customer Care Initiative.
“We were stunned to receive so many nominations this year and very proud to be recognised again.” Said Mark. “Our staff have all been working exceptionally hard over the last year and we have made some great improvements in our business.”
It would seem that it was the range of unusual and customer focused activities that made them stand out to the judges this year. Listers have been showing increased sales across their business and have entered the commercial installations market carrying out projects in London. They continue to set the pace on recycling in post-consumer waste, and their focus on training and development has seen them achieve “Beyond the Standard” recognition with Investors in People Bronze, and they have also seen one of their apprentices win a training award.
One of their ‘unusual’ initiatives involved Listers going the “extra mile” by partnering with a local company to provide training for their Trade Customers to achieve qualifications to meet the new Competent Persons Scheme requirements that come into force next year. This is unusual as there are no requirements for window manufacturers to get involved, but Listers saw it as a way to actively support their customers and they have had tremendous success with their scheme.
By adding all this together, you might just see why Listers have been nominated finalist once again as ‘Fabricator of the Year’ even though they won the title for a third time only last year!
“Entering the G-Awards gives us a chance to document all the things that we have been doing with the company over the previous year,” says Mark. “Being nominated as a finalist is viewed by all here as valuable recognition of all the hard work that our team has been doing.”
Being nominated in 5 categories for this year’s awards is truly outstanding. When you add that to their previous track record in the G-Awards you have to admit that the numbers do show something special, but I know that Listers are already working on new initiatives for the coming year, so don’t be surprised if they are back there again in 2014.
Pictures show: Listers Five Finalist G-13 badges and Listers Director Team at the G-12 Awards