Communication with members continues to be a priority for the Double Glazing and Conservatory Ombudsman Scheme (DGCOS), with the launch of its winter newsletter highlighting the work the organisation has been doing to date, including their podcasts, campaign for better mental health, and plans to initiate a Fenestration Working Group to help define and shape the future of the industry.

Faisal Hussain, Chief Executive of DGCOS explains: “Creating a newsletter for our members is the perfect platform to not only keep them up to date with everything related to the scheme they are a part of but also discuss topics and the work we are doing in the wider industry. Having open lines of communication is of upmost important to us and the launch of our newsletter adds a further means to do just that.

“The winter issue explores the impact of mental health issues within our industry – a matter very close to my heart – and we hear from Ideal Window Solutions, a founding member of DGCOS about what their membership means to them. We will also be keeping members up to date with the latest initiatives they can get involved in, which for our Winter issue kicks off with the launch of the Fenestration Working Group. We’re launching this group to help promote all the good things we do as a sector to external stakeholders, like Government, and welcome anyone to get involved. Going forward the regular newsletter will showcase the support on offer from DGCOS, include news directly from our members and will also cover what is topical within our industry.

“As a consumer protection organisation, we are proud of the support we offer and the topics we raise across the industry. Our newsletter will allow our members to see on a regular basis, exactly what we’re doing and how they can get involved.”

To view the Winter edition of the newsletter and find out more about becoming a member of DGCOS visit: www.dgcos.org.uk/newsletter/issue-01

www.dgcos.org.uk