Spectus and Profile 22 fabricator Trade Windows of Bristol have recently purchased a rebuilt Stuga Flowline to help increase profitability and efficiency in their currently expanding business. Having bought the business at a low ebb Mike Richardson and Paul Dibble have built the trade fabricator back up to former levels of service and output.
Having looked for some time to find a suitable sawing & machining center and not wanting to cripple the re-emerging business with huge debt the owners had the dilemma of what to buy. Sawing & machining centers at auction had huge perceived risks as you have no idea what you are buying. Even buying through a dealer it is hard to know if the machine is in good working order and if it has the latest software and control systems because many of these machines are made in Germany.
Having seen regular marketing from Stuga and realising it was a British company Mike and Paul decided to go and see a rebuilt Stuga Flowline at a fabricator and once they saw the quality of the rebuild were quickly convinced. It was obvious that the machine was properly rebuilt including the latest Microsoft Windows software, complete with full management interrogation package showing output performance etc. The optimisation and offcut control were a revelation that clearly saved considerably on profile wastage.
With three different specifications to choose from the Flowline-4 spec with an output of 500 to 550 windows per week was chosen. It was also possible to have the ZX3 or ZX4 specs but they are more expensive and the Flowline would take them comfortably through their introduction to automation. If work continued to build a second machine could then be purchased. The ZX3 spec would have offered 650 to 700 windows per week and the ZX4 800 to 1,000 per week.
The Flowline was delivered towards the end of 2012 and was carefully installed by Stuga’s specialist engineering team following which several operators were fully and properly trained on how to work and maintain the machine before it was handed over for full production. The machine was so well rebuilt that Stuga were confident enough to provide a 12 months parts and labour warranty. It was also supplied with internet enabled diagnostics and on-board cameras for fast fault finding. This is particularly helpful with the Stuga Service Centre being based at the company’s headquarters in Norfolk meaning that support is always readily available in the UK time zone.
Installed during late November 2012 with training taking place during December T.W were expecting the usual quiet period to get used to the machine during January but in reality an unexpected influx work has meant that the machine has quickly had to run quite hard already. Paul and Mike are really pleasantly surprised at how quickly their staff have adapted to the sudden rush of automation and can already see the many benefits of such a machine. The usual teething problems for machine and personnel have quickly and easily been overcome with Trade Windows owners and staff amazed at how fast Stuga are able to respond due to the considerable back-up resources that are in place, with everything being so close and readily available in this country.
Stuga have a significant technical service centre at their Norfolk base and six service technicians based throughout the country to give fast response. Software is written in-house by Stuga’s I.T. department and spare parts are always in stock. Trade Windows owners feel that there has to be a significant benefit in dealing with the manufacturer, especially a British based one.