Direct Glazing in Ascot is using the product range and customer service from Essex based Iceni Windows to help it win new business towards the top end of the market where activity remains relatively buoyant.
Direct Glazing is successfully using Iceni’s foiled windows in the REHAU TOTAL70 system to target customers replacing timber in upmarket properties across Berkshire and Surrey. Recent installations show foiled windows in Golden Oak and black on white finish successfully replicating stained timber windows to provide the homeowners with energy efficient, low maintenance alternatives which preserve the essential character of their homes.
Karl Davy, a director at Direct Glazing, said: “We’ve been a customer of Iceni for 5 or 6 years and we’ve always felt valued and important to them.
“Their service is excellent with quotes provided in just a few hours and sample windows available as we need them, as well as fast and efficient delivery. The Iceni team couldn’t be more helpful and this helps us to deliver a prompt and efficient service to our customers and, most importantly, the product quality and superior window specification gives us the edge when targeting discerning buyers.”
As standard, Iceni’s windows in the sculptured REHAU TOTAL70S and chamfered REHAU TOTAL70C profiles are supplied WER A rated. They are fitted with high quality Fab & Fix hardware and high security sash bolts and customers can choose double or triple glazed white frames for delivery in just eight working days. The windows are available in all of REHAU’s woodgrain and foiled finishes and in a choice of 150 RAL colours if required.
One of the key differentiators for this vibrant, dynamic company is the commitment of the directors Paul Foyle, Tony O’Mullane and Tina Beal who all proactively support customers with technical advice, commercial input and adopt a ‘can do’ approach.
Iceni’s Sales Director Tina Beal says: “We want customers like Direct Glazing to feel special and that Iceni is helping and supporting them. It sounds like a cliché but we really are prepared to go the extra mile for our customers.”
Direct Glazing has been established since 1985 and supplies retail customers and small building firms throughout Berkshire and Surrey. Iceni Windows, based in Witham, Essex has just celebrated its 10th anniversary and has been fabricating in REHAU since it was founded.