An intensive period of research and development at Hurst Plastics has culminated in the company launching its most advanced information resource ever to account customers.
‘Hurst Live’ is a totally bespoke system which has been designed and created by Hurst to provide rapid access to a wealth of information and live updates. Hurst Live can be accessed through Hurst’s recently revamped website and also via iPhones, Android phones and Windows Smartphones.
Customers will now benefit from live order tracking, to view full details of every single order and chart its real time status through order processing, manufacture and delivery. Hurst Live also provides valuable information on a customer’s full order history over the last two years so they can see their buying habits at a glance. Online ordering of composite doors has been designed to be both secure and simple, whilst significantly reducing paperwork.
The new portal has a wide range of essential information available to download from individual customer pricing structures through to technical data such as U-values and certification, as well as access to the extensive library of Hurst’s product images.
Scott Chapman, Hurst Plastics’ IT manager, says: “This move underlines our commitment to develop cutting edge solutions which support our customers and help them to build their businesses. Hurst Live has brought some fantastic technological advances to our customers in an easy to use format. They now have access to a vast amount of information and technical support at any time of the day through their PC, tablet or Smartphone. Initial feedback has been very promising and we are confident that many customers will embrace this new development, which gives them even more power to sell to the homeowner.”
Hurst Live is available free of charge to Hurst trade customers and can be downloaded by visiting the main Hurst website. Once set up, Hurst Live launches straight into a customer’s trade account at the touch of a button.
If you are an existing Hurst customer and would like to hear more about Hurst Live, or if you are interested in becoming a Hurst trade partner, then please contact Hurst on 01482 790790.
Hurst Plastics is one of the UK’s leading manufacturers of high quality PVC-U door panels, infill panels, composite doors and associated laminated products. Products are manufactured at Hurst’s 50,000 square foot purpose built factory in Kingston-upon-Hull and supplied to both the domestic and commercial markets throughout the UK and Europe. Hurst Plastics is a member of the Hurst Group, which was established 40 years ago. With expertise in joinery, building services, ceilings and flooring, the Group is recognised as a major force in the contracting and glazing industries.