Since Frames Conservatories Direct (FCD) started using Consumer Credit Solutions (CCS) to provide credit finance packages their finance sales have increased by 400%. Adrian Lewis, Managing Director of FCD, explains how CCS soft sell, low interest finance has helped increase sales.
“Until a couple of years ago we didn’t offer finance,” says Adrian, “but our customers started asking for it and we were in danger of losing out to our competitors. We met CCS, liked their products and their approach and we haven’t looked back. Using CCS has definitely helped us close bigger deals and achieve our sales targets. We’ve grown from £25,000 a month in finance sales to £100,000 a month.”
“We now advertise that we offer finance,” continues Adrian, “and include it in our presentations as many customers don’t like to ask, but will take it up if offered.” We use ‘Buy Now Pay Later’, ‘Cash Option Finance’ and interest free credit, “with “Buy Now Pay Later” the most popular. Customers have 12 months to pay off the full amount in one go or they can then take out a finance option. Even when they have the money many customers choose the finance options, preferring to hold on to their savings. Using CCS means our customers can buy when they want to, without having to negotiate with unwilling lenders.”